Frequently Asked Questions

We are sorry that you were not able to complete your order. The selection on MemorySuppliers.com is live and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.

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No. Currently, we have a 'virtual' catalog. In order to ensure that our customers have access to the most current products, prices, sizes, and overall selection, we do not publish a catalog that you may purchase directly from. Plus, with all the products that we carry, a catalog would be as big as a phone book! If there is a particular product that you are interested in, please feel free to contact us and we will be happy to help you locate it.

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Yes! If an item you order from MemorySuppliers.com goes on sale on MemorySuppliers.com within 10 days of your original purchase, just contact us anytime during that 10 day time frame and welll be happy to refund the difference to your original method of payment.

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No. We do not offer gift cards at this time.

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It may take 4-5 business days for your return to reach the Memory Suppliers Fulfillment Center. Once it is received and inspected by the fulfillment center (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

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